Welcome to Zia Cosmetic! These Terms of Service (“Terms”, “Agreement”) govern your access to and use of our website, services, promotions, and SMS/text messaging communications (collectively, the “Services”). By visiting our website, using our services, or opting into our messaging, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our services.
Zia Cosmetic (“Zia”, “we”, “us”, or “our”) is a medical spa providing non-invasive aesthetic treatments, skincare services, and cosmetic consultations to clients. Our services are available online, in-person at our clinic, and via SMS-based communications.
You must be at least 18 years old to use our services. By accessing our services, you represent and warrant that:
You are of legal age in your jurisdiction. You will provide accurate and truthful information. You will comply with all local, state, and federal laws and regulations.
Clients may book appointments via our website, over the phone, in person, or through our SMS system.
Appointments are subject to availability. Cancellations must be made at least 24 hours in advance. No-shows or late cancellations may be subject to a cancellation fee.
Zia reserves the right to cancel or reschedule appointments at our discretion, with or without notice.
Zia Cosmetic does not provide medical diagnoses or treatments intended to replace professional medical advice. Our services are elective cosmetic procedures. All clients are required to complete a consultation and acknowledge that results may vary by individual.
Always consult your primary healthcare provider before starting any new aesthetic treatment.
By opting into our SMS/text messaging service, you agree to receive messages from Zia Cosmetic related to:
Appointment reminders
Promotional offers
Service updates
Event invitations
You will only receive SMS communications if you have voluntarily opted in via online forms, in-person consent, or by texting a keyword to a dedicated number.
You may opt out at any time by replying
STOP to any message. To receive help, reply HELP or contact us at the number below.
Message frequency will vary. Standard message and data rates may apply. Your consent is not a condition of purchase.
By using our services, you agree that you will not:
Use our website or services for illegal or unauthorized purposes.
Attempt to interfere with our networks or services.
Misrepresent your identity or health history.
Harass, threaten, or abuse any staff member or service provider.
We reserve the right to terminate or restrict your access to our services if you violate these Terms.
Payment is due at the time of service unless otherwise agreed. Accepted payment methods include credit/debit card, cash, and e-transfer (where applicable).
Refunds may be issued at our sole discretion for unused services. Prepaid packages or memberships are non-transferable and non-refundable unless otherwise stated. Zia reserves the right to change pricing at any time with or without prior notice.
From time to time, Zia may run limited-time offers, promotional discounts, loyalty programs, or referral bonuses. These are subject to change or cancellation at any time. Terms specific to each offer will be provided at the time of the promotion.
All content on our website, marketing materials, and communications, including images, videos, text, logos, and designs, is the property of Zia Cosmetic or its licensors and is protected by copyright and trademark laws. You may not use, copy, or reproduce this content without our express written permission.
To the fullest extent permitted by law, Zia Cosmetic shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services, including but not limited to lost profits, personal injury, or adverse treatment outcomes.
You agree to indemnify and hold harmless Zia Cosmetic, its staff, and affiliates from any claims, losses, damages, liabilities, or expenses arising out of your use or misuse of our services, breach of these Terms, or violation of applicable laws.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including SMS consent and data retention practices.
We reserve the right to terminate or suspend your access to our services at any time, for any reason, including but not limited to breach of these Terms or misuse of our systems.
These Terms are governed by the laws of the Province of Alberta, Canada. Any disputes arising from or related to these Terms will be resolved through binding arbitration or small claims court in the jurisdiction of Zia Cosmetic’s principal place of business.
We may update these Terms from time to time. Any changes will be posted on our website with the updated Effective Date. Your continued use of our services constitutes acceptance of the revised Terms.
If you have questions about these Terms of Service or need assistance, you can contact us at:
Zia Cosmetic
#207, 4432 Calgary Trail NW, Edmonton AB, T6H 4A6
Phone: (780) 306-8410
Email: [email protected]
Website: Www.ZiaCosmetics.ca